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Money back guarantee

After you have received the product you ordered, you have the right to cancel the agreement with EcomMedics within 14 working days after receiving this product. There is no need to give a reason.

If you wish to cancel the agreement, you have to inform EcomMedics in writing (through email or letter and return the product to EcomMedics immediately. You must bear the costs and the risk of the return shipment yourself.

EcomMedics reserves the right to refuse returned goods where it is suspected that the fault of the use or damage to the product lies with you (i.e. not the fault of EcomMedics or the supplier of the product).

When the returned goods are returned in the condition they were shipped, in the original/undamaged packaging, we will refund the purchasing amount to your bank account within 14 days of EcomMedics receiving the product returned by you. You must also take into account that EcomMedics can deduct any costs incurred for payment processing from the balance.

If a product is returned that, according to EcomMedics, is damaged as a result of an act or omission on your part, EcomMedics will inform you in writing (by letter or email).

Products can be returned to:

EcomMedics
Dr. van Deenweg 13
8025 BP Zwolle
The Netherlands